Business Traveler, Dec/Jan 2021
D E C E M B E R 2 0 2 0 J A N U A R Y 2 0 2 1 b u s i n e s s t r a v e l e r u s a c o m B E S T I N B U S I N E S S T R AV E L AWA R D S 2 0 2 0 2 3 The 2020 Best in Business Travel Awards highlight resilience innovation and staying power TRAVEL STARS SHINE BRIGHTEST T he Best in Business Travel Awards are celebrating 32 years of honoring the star performers in the industry making it one of the longest running readers choice awards in travel In years past these awards have generally been a reflection of steady incremental improvements that the industrys leaders have developed innovative products added routes new thinking in service levels and technology all the steps that travel providers take to make life on the road easier for you the readers of Business Traveler In many ways 2020 has been a year like no other The challenges of COVID 19 have caused wrenching changes throughout the travel industry The weight of cross border bans countrywide lockdowns and pure fear that crushed global travel at the beginning of March continues now and into the foreseeable future This has left our readers with a dilemma When I cast my vote for the Best in Business Travel do I choose those providers who were doing a great job before the pandemic or the ones who have really picked up the ball since However the present circumstances are not so very different from crises in the past and the way the top
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